Customs & Import Information

Orders shipped outside the European Union may be subject to customs duties, import taxes, and handling fees. These charges are determined by the destination country and are not controlled by us.

The courier (e.g. FedEx) will usually contact you prior to delivery to arrange payment, if applicable.

Customs regulations vary by country. Below, you will find official resources for selected destinations to help you better understand potential charges before placing your order:

🇦🇺 Australia (AU)
👉 https://www.abf.gov.au/buying-online/buying-online
A 10% GST may apply, even for low-value orders.

🇨🇦 Canada (CA)
👉 https://www.cbsa-asfc.gc.ca/
Duties and taxes may apply depending on the order value.

🇯🇵 Japan (JP)
👉 https://www.customs.go.jp/english/
Duties and consumption tax may apply depending on value.

🇳🇴 Norway (NO)
👉 https://www.toll.no/en/goods/from-abroad/
VAT is typically applied to imported goods.

🇸🇬 Singapore (SG)
👉 https://www.customs.gov.sg/personal-shipment/buying-from-overseas/
GST (currently 9%) may apply to imported goods.

🇰🇷 South Korea (KR)
👉 https://www.customs.go.kr/english/main.do
Orders under approximately $150 may be exempt from duties and taxes.

🇨🇭 Switzerland (CH)
👉 https://www.ch.ch/en/customs/ordering-goods-from-abroad/
VAT and import fees may apply upon delivery.

🇦🇪 United Arab Emirates (AE)
👉 https://u.ae/en/information-and-services/finance-and-investment/taxation
Import duties are generally low, but VAT (5%) may apply.

🇬🇧 United Kingdom (UK)
👉 https://www.gov.uk/goods-sent-from-abroad
Most orders are subject to VAT and handling fees.

🇺🇸 United States (US)
👉 https://www.cbp.gov/
Orders under $800 are generally duty-free.

🌍 Other countries
👉 https://www.fedex.com/en-gb/billing/duty-tax.html
Customs duties and import taxes may vary depending on the destination.

DIXY'S